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OpenAI starts charging some customers only when its AI actually works

Technology · en

OpenAI starts charging some customers only when its AI actually works

The Decoder · Aug 31, 2026, 2:28 PM UTC

OpenAI is offering some large customers outcome-based pricing, where they pay only once the AI actually finishes a task. Salesforce, Adobe, and several startups are also moving away from fixed subscription fees. The central dispute stays the same. Who gets credit for the success, the software or the customer?…