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OpenAI says more workers are using ChatGPT to do other people's jobs

Technology · en

OpenAI says more workers are using ChatGPT to do other people's jobs

The Decoder · Jul 27, 2026, 7:08 PM UTC

OpenAI analyzed over 800,000 work-related ChatGPT messages and found that 43.5 percent of job-specific queries involve tasks from other professions. The company calls this "task crossover." The trend is most pronounced at small businesses, where users increasingly handle specialized work without dedicated experts.…