OpenAI Presence wants to make AI agents production-ready for businesses

Technology · en

OpenAI Presence wants to make AI agents production-ready for businesses

The Decoder · Aug 2, 2026, 1:10 PM UTC

OpenAI's new enterprise offering, Presence, is designed to get AI agents into production for customer service and internal workflows. Unlike the existing Workspace Agents, Presence targets external deployments. For complex cases, OpenAI's own engineers step in.…

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